Welcome!

I’ve decided to create a blog about my work in tech support. In I.T. there is not a day that goes by without a new challenge or learning something new. I thought it would be good to start recording some of that knowledge and tricks I picked up. This will be primarily for educational purposes and I hope it can help others in tech as well. I’ll be posting stories here about tickets created and solutions I’ve found. I’ll also be posting some procedures I’ve developed for certain process.

Being that my posts will be involving tech support related items and offering solutions I have found, I have to make a disclaimer- if you attempt any of my solutions, I will not be held responsible for anything that goes wrong. Any good tech knows to make a backup first before proceeding with troubleshooting.

Anyway, I hope to make this fun for you, and hopefully help at some point as well. Thanks for visiting!!

-Crystal